So, is being Mac certified really that big of a deal?

Well, before the interview, Jason slipped me his password for his AppleCare Service Training Course, so I nosed through some of the requirements and course prep myself.  I found out that each AppleCare certified tech mush have a thorough, tested knowledge in: Diagnostic, Hardware Tools, Troubleshooting  Theory (with an Apple-defined problem solving strategy that the technicians are expected to use), and Recognizing Accidental Damage.Read More »What does Apple Certification really mean?