Why does wifi calling not work? Tips and solutions

An Introduction to wifi calling not working

Nowadays, a majority of our communication activities take place on our smartphones, and one of the most essential features is wifi calling. It enables us to make and receive calls using a wifi network instead of a cellular network, which provides better voice quality and saves money on phone bills. However, have you ever been in a situation where wifi calling just won’t work, and you’re not sure what to do about it? This problem can be quite frustrating, especially if you rely on wifi calling for your work or personal life. In this article, we will learn about the reasons why wifi calling may not work and solutions to tackle this issue.

Detailed discussion on wifi calling not working

Reasons why wifi calling may not work

Here are some possible reasons why wifi calling may not work on your smartphone:

1. Poor wifi signal strength: If your wifi signal is weak, then it can hinder the quality of calls or even disconnect you from the network.

2. Incorrect settings: If you have not turned on the wifi calling feature or not set the correct settings, it may not function correctly.

3. Network or server issues: Sometimes, wifi calling not working might be due to network or server problems, which can restrict you from making or receiving calls.

4. Software updates: If you have not updated your smartphone’s software, it can create compatibility problems with other apps, including wifi calling.

5. Geographical restrictions: Depending on your country or location, wifi calling may not be available or may require special arrangements.

Solutions to fix wifi calling issues

Here are some tips to troubleshoot wifi calling problems:

1. Check wifi signal strength: Ensure that your wifi signal is strong enough by moving closer to your router or accessing a different wifi network.

2. Adjust the settings: Make sure that the wifi calling feature is turned on and set to the correct option. You can go to the Settings menu, then to Call Settings, and finally into the Wifi Calling option to change the settings.

3. Restart your device: Sometimes, a simple device restart can solve the problem. Hold down the power button and restart your smartphone.

4. Update your software: Check your smartphone manufacturer’s website to ensure that your smartphone software is up-to-date. It can resolve compatibility problems with apps, including wifi calling.

5. Contact your service provider: If you tried all these fixes and still have issues, it’s best to contact your service provider. They can determine whether the problem is with your device or the network and can provide specific assistance to tackle the issue.


In conclusion, wifi calling has become an integral feature of our smartphones, but it can become frustrating when it does not work. Fortunately, there are several reasons why wifi calling may not work and solutions to resolve the problem. Remember, if all else fails, don’t hesitate to contact your service provider.

FAQs about wifi calling not working

What types of smartphones support wifi calling?

Most recent smartphones, including iPhones and Android devices, support wifi calling. However, it is best to check with your service provider to ensure that your smartphone works with their network.

What happens if someone calls me while I am using wifi calling?

If someone calls you while you’re using wifi calling, your smartphone will ring normally. However, depending on your settings, your phone may use cellular data to ring the call, which could cause you to incur charges.

Can wifi calling be used for international calls?

Yes, you can use wifi calling for international calls. However, keep in mind that you may incur additional charges for calling abroad, and it is best to check your service provider’s international calling rates to avoid surprise bills.

Can I send text messages with wifi calling?

Yes, most service providers allow you to use wifi calling for text messaging, including sending and receiving text messages and multimedia messages (MMS).



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Peter Graham
Peter Graham
Hi there! I'm Peter, a software engineer and tech enthusiast with over 10 years of experience in the field. I have a passion for sharing my knowledge and helping others understand the latest developments in the tech world. When I'm not coding, you can find me hiking or trying out the latest gadgets.


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