Curtis Taylor

The team here at Fix-iPhones is proud to work together like a well-oiled machine. Our goal is to deliver you the best product and services possible and we work together to make that happen.

What does Apple Certification really mean?

What does Apple Certification really mean?

So, is being Mac certified really that big of a deal?

Well, before the interview, Jason slipped me his password for his AppleCare Service Training Course, so I nosed through some of the requirements and course prep myself.  I found out that each AppleCare certified tech mush have a thorough, tested knowledge in: Diagnostic, Hardware Tools, Troubleshooting  Theory (with an Apple-defined problem solving strategy that the technicians are expected to use), and Recognizing Accidental Damage.Read More »What does Apple Certification really mean?